Gideon’s Harbour is committed to ensuring that your privacy is protected. Gideon’s Harbour is appropriately registered with the Information Commissioner’s Office. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1.Interpretation

1.1 “We”, “us”, “our”, means Gideon’s Harbour.
1.2 “You”, “your” means the person using this Website.
1.3 “Website” means this website.
1.4 “Personal Information” means the information about you collected in accordance with Clause 2

2. The information we collect and how we use it

2.1 We will only collect information about individuals where it is specifically and knowingly provided, for example, at the time of registration or at the time of ordering. When you register for our Website we need to know your name, postal address, e-mail address and telephone number.
2.2 We use the Personal Information that you provide to us for:
2.2.1 Processing any order or enquiry by you
2.2.2 For statistical purposes to establish the popularity of product ranges to ensure ongoing availability of popular products
2.2.3 To administer our business
2.3 We will not pass your Personal Information to any third party other than to process your order and as required by law.
2.4 In line with the Privacy and Electronic Communications (EC Directive) Regulations 2003 we do not send random marketing e-mails to personal e-mail addresses (spam).

3. Our use of cookies

3.1 Cookies are small files that reside on your computer’s hard drive and often contain an anonymous unique identifier. We use them to save the contents of your shopping basket during each visit you make to the site, in order to help identify you during the purchase process. We require cookies to be enabled and we recommend that you leave them turned on.

3.2 If you wish to switch off cookies, you can do this by changing the settings on your browser. However, please note that this will stop you from buying from our Website and many others that use similar technology.

4. How we protect your information

All information held by us is kept securely and confidentially as required by the Data Protection Act 1998 or any other legislation from time to time in force.

5. Security

5.1 Payments are made online through a secure environment by credit card or debit card. Your credit or debit card information is not seen by us. This information is securely captured directly by our payment service provider PROTX/SAGEPAY.
5.2 All credit or debit card information is encrypted in the software when the order is placed using 128 bit encryption. The card details are encrypted directly to PROTX’s secure servers, which, in turn, obtains payment authorisation from the card issuer and processes the payment to our bankers on our behalf. PROTX/SAGEPAY is a major UK Payment Service Provider which provides secure on-line credit card and debit card payment solutions for thousands of on-line and mail order businesses. Please click here for more information about PROTX/SAGEPAY.

6. Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

7. Updating your details

If any of the information that you have provided changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to info@gideonsharbour.co.uk

8. Your consent

8.1 By submitting your information you consent to the use of that information as set out in this policy.
8.2 If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times.
8.3 We will also e-mail you should we make any changes so that you may consent to our use of your information in that way.
8.4 Continued use of the service will signify that you agree to any such changes.

9. How to contact us

We welcome your views about our Website and/or our privacy policy. If you would like to contact us with any questions or comments please send an e-mail to info@gideonsharbour.co.uk

Why shop with us?

• High quality products
• Secure payment
• Fast dispatch
• First class customer service
• Guarantee to keep your personal information secure
• No quibble returns policy
• Giftwrap option